IT Security: Multi-Factor Authentication (MFA) Setup (2024)

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Multi-factor authentication (MFA) provides an added layer of protection to make unauthorized access to your UM WebID more difficult. To sign-in successfully, MFA requires two things:

  1. Something you know (WebID credentials)
  2. Something you have (phone)

MFA is required to access online applications that authenticate using WebID Single Sign-On. Blackboard, email, and VPN are a few examples of this.

Register at least two (2) methods to ensure account access. UM IT Security recommends configuring the Microsoft Authenticator app on your smartphone as the default method and password manager / text message / phone call as a secondary method. Password managers are a great alternate method that can provide access to rotating authentication codes from a computer as well as a phone.

Setup MFA using Microsoft Authenticator (recommended primary method)

  1. On a computer, go to https://mfasetup.olemiss.edu.
  2. Log in using your WebID and password if you aren't already signed in.
    Students: Use WebID@olemiss.edu in the username field (NOT WebID@go.olemiss.edu)
  3. Click + Add sign-in method, choose Authenticator app, and press Add.
    IT Security: Multi-Factor Authentication (MFA) Setup (3)
  4. On a smartphone, install Microsoft Authenticator. Alternately, search the app store for Microsoft Authenticator and install the application published by Microsoft Corporation.
    IT Security: Multi-Factor Authentication (MFA) Setup (4)
  5. Once installed, open the Microsoft Authenticator application. Allow notifications, if prompted.
  6. To add an account, click + at the top of the app window.
  7. Select Work or school account followed by Scan a QR code.
  8. On your computer, click Next on the "Start by getting the app" window. Click Next on the "Set up your account" window.
  9. Use your smartphone to scan the QR code displayed on the screen.
  10. Your account should now be added to the Microsoft Authenticator App. On the computer, press Next and approve the verification request sent to your smartphone through the app.
  11. Everything should be successfully configured, press Next and Done to complete the setup process. If you are unable to successfully configure this MFA method, contact the IT Helpdesk for assistance.

When Microsoft Authenticator is the default MFA method, you will see a 2-digit number during sign-in and the app will prompt you to enter that number:
IT Security: Multi-Factor Authentication (MFA) Setup (5)

Setup MFA using a Password Manager or Authenticator App (recommended alternate method)

  1. On a computer, go to https://mfasetup.olemiss.edu.
  2. Log in using your WebID and password if you aren't already signed in.
    Students: Use WebID@olemiss.edu in the username field (NOT WebID@go.olemiss.edu)
  3. Click + Add sign-in method, choose Authenticator app, and press Add.
    IT Security: Multi-Factor Authentication (MFA) Setup (7)
  4. Select I want to use a different authenticator app.
  5. Click next to scan the QR code or copy the numerical code to configure the rotating authentication code in your authenticator app or password manager of choice (ex. Zoho OneAuth, 1Password, Bitwarden, Keeper, LastPass, RoboForm, etc.)
  6. Once successfully configured, the rotating authentication code will be available in your password manager using the mobile app, web interface, browser extension, or installed application on your computer. If you are unable to successfully configure this MFA method, contact the IT Helpdesk for assistance.

Setup MFA using a text message

  1. On a computer, go to https://mfasetup.olemiss.edu.
  2. Log in using your WebID and password if you aren't already signed in.
    Students: Use WebID@olemiss.edu in the username field (NOT WebID@go.olemiss.edu)
  3. Click + Add sign-in method, choose Phone, and press Add.
  4. Enter the phone number that you want to receive a text when account verification is needed and click Next.
    IT Security: Multi-Factor Authentication (MFA) Setup (9)
  5. You should now receive a text message with a code. Enter the code to verify the authentication method.
  6. Everything should be successfully configured, press Next and Done to complete the setup process. If you are unable to successfully configure this MFA method, contact the IT Helpdesk for assistance.

Setup MFA using a phone call

  1. On a computer, go to https://mfasetup.olemiss.edu.
  2. Log in using your WebID and password if you aren't already signed in.
    Students: Use WebID@olemiss.edu in the username field (NOT WebID@go.olemiss.edu)
  3. Click + Add sign-in method, choose Phone, Alternate Phone, or Office Phone and press Add.
  4. Enter the phone number that you want to be called when account verification is needed and click Next.
    Note: For international phone numbers, replace United States with the appropriate country from the drop-down menu.
    IT Security: Multi-Factor Authentication (MFA) Setup (11)
  5. You should now receive a phone call asking you to push a key to verify.
    Note: This option will NOT work on mobile phones set to block unknown callers.
  6. Everything should be successfully configured, press Next and Done to complete the setup process. If you are unable to successfully configure this MFA method, contact the IT Helpdesk for assistance.

Modify existing MFA settings for your WebID

To make changes to the MFA method already configured for your account go to https://mfasetup.olemiss.edu, log in with your WebID credentials, and add/change/delete sign-in methods as needed.
Students: Use WebID@olemiss.edu in the username field (NOT WebID@go.olemiss.edu)

Get help if you lost access to your MFA method

If you do not have access to the device used for MFA, contact the IT Helpdesk for assistance.

IT Security: Multi-Factor Authentication (MFA) Setup (2024)

FAQs

How do I set up my MFA authenticator? ›

To set up the Microsoft Authenticator app
  1. Sign in to your work or school account and then go to your My Account portal.
  2. Select Security info in the left menu or by using the link in the Security info pane. ...
  3. On the Add a method page, select Authenticator app from the list, and then select Add.

What is multi-factor authentication MFA and how does it work? ›

Multi-factor authentication (MFA) is a multi-step account login process that requires users to enter more information than just a password. For example, along with the password, users might be asked to enter a code sent to their email, answer a secret question, or scan a fingerprint.

How often do you have to complete the multi-factor authentication MFA process? ›

This means that you should not be asked to verify with MFA if you use an app more frequently than every 90 days. Any changes that cause you to login again, such as a password change, will trigger MFA verification.

What are the three factors typically used in multi-factor authentication (MFA)? ›

Factors include: (i) something you know (e.g. password/personal identification number (PIN)); (ii) something you have (e.g., cryptographic identification device, token); or (iii) something you are (e.g., biometric).

How do I set up MFA on my personal account? ›

In the settings of your online account (e.g. your social media account), turn on MFA and select the authentication app option. This will reveal a QR code containing a unique key. Use your authenticator app to photograph this QR code, or manually enter the key, to link your account to the authenticator app.

How to configure MFA for a user? ›

Setting up MFA for Microsoft 365
  1. Go to the Azure AD Admin Center.
  2. Navigate to Users > All Users.
  3. Select the More option and click Multi-Factor Authentication.
  4. Here you can enable MFA for multiple users using a bulk update. You can also check the boxes next to the required user accounts and enable MFA for them.

How do I know if my MFA is activated? ›

Go to All Users residing under Identity»Users and select Per-user MFA. Now, you'd be redirected to the multi-factor authentication page. In the list of users, view the multi-factor authentication status field to see the current MFA status for each user.

What happens if you don't have MFA? ›

Increased Vulnerability: Without MFA, Office 365 accounts and devices are more vulnerable to unapproved access. MFA acts as an additional barrier to your account and prevents Microsoft 365 security breaches.

How long does it take to enable MFA? ›

Once your admin enables your organization, and your account, for multi-factor authentication (MFA) you have to set up your user account to use it. This should only take a minute or so. Tip: Want to know more about multi-factor authentication? See What is: Multifactor authentication.

What is the most common example of multifactor authentication? ›

One of the most common forms of multi-factor authentication is referred to as "something you know." Oftentimes, this is a one-time password or PIN that's sent to your personal device, typically via text message or, more securely, through an authenticator app.

What is the strongest authentication factor? ›

Biometric and possession-based authentication factors may be the strongest means of securing a network or application against unauthorized access. Combining these methods into a multifactor authentication process decreases the likelihood of a hacker gaining unauthorized access to the secured network.

What is the difference between MFA and 2FA? ›

MFA allows a user to use more than one type of authentication method, whereas 2FA only allows you to add one type of authentication factor on top of your username and password. Because you can implement several types of authentication factors with MFA, it makes it a more secure solution to 2FA.

How do I get the QR code for the Authenticator app? ›

Step-by-step guide to generating a QR code for Microsoft Authenticator
  1. Install the app from either the App Store or Google Play Store. Once installed, open it.
  2. Tap “Add Account” and choose either “Work or school account” or “Personal account”.
  3. Position your device's camera over the QR code displayed.

How do I manually set up Authenticator? ›

Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Google) and type the Secret key from Step 1, and then select Finish.

How do I register my device for MFA? ›

To register your device for use with MFA

Sign in to your AWS access portal. For more information, see Signing in to the AWS access portal. Near the top-right of the page, choose MFA devices. On the Multi-factor authentication (MFA) devices page, choose Register device.

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